Our built-in CRM and customer management features make it easy to centralize everything you care about—from customer details and history to payment methods and more.
Keep customer information organized and accessible in an easy-to-use CRM software designed specifically for salons and spas. Store contact details, social handles, birth dates, allergies, formulas, appointment and purchase history, and any other information that's useful to you.
Keep customer information organized and accessible in an easy-to-use CRM software designed specifically for salons and spas. Store contact details, social handles, birth dates, allergies, formulas, appointment and purchase history, and any other information that's useful to you..
Automate customer communication to dramatically reduce salon scheduling tasks and phone time. Automatically send confirmation requests, appointment reminders, and cancellation notifications via email and SMS message. Customize the timing and frequency of your reminders and include custom content to keep your customers informed.
The customer timeline allows you to save appointment and purchase history automatically. Keep track of color formulas and notes, even upload photos and files so you can check progress over multiple sessions or treatments. All of it gets saved in a sequential timeline so you have access to a complete picture of your customers' history and experience.
Create forms for customer appointments, internal employee, and even prospects who visit your website. Use short-answers, toggles, digital signatures, and more to gather the information you need, any way you want. Specify which services and categories you want to send forms for and how often they're sent. Be instantly notified when recipients submit their responses, and automatically sync data with the customer profile in Flyksoft.